When appointing a land surveyor you must choose the right company to avoid future problems as a result of poor drawings and communication. Before the appointment, we recommend checking the following:
Experience: Land Surveying is a complicated task. Surveyors are required to operate complex survey devices and then produce clear, accurate drawings to be presented to the client. An experienced survey team knows to avoid problems and get the work completed efficiently and to a high standard.
Size of company: Sometimes a “one-man-band” company is perfect for your requirements. On balance, however, this can cause problems with getting answers quickly, revisiting the site etc. Furthermore, a company with only 1 or 2 employees may leave clients waiting as they are regularly out of the office, unavailable to talk or not around to check or reissue drawings.
Insurances: When things go wrong, there can be serious financial implications. Check your land surveying company has the correct professional indemnity insurance for their work and that the cover they provide is more than suitable for your requirements. A reputable company should also carry an employer’s liability and public liability insurance.
General feel: Do employees professionally present themselves? Usually, gut instinct is helpful to get a feel for how easy it will be to work with a company. Red flags that raise suspicions include:
No address on the website: Can surveyors be tracked down if things go wrong? A survey company should not be operating from a PO box, for instance
Much cheaper than others: Like most things in life, you pay for what you get. A very low quote in comparison to other companies may result in poor workmanship and customer service
Telephone/email manner: Are your phone and email messages answered promptly? If not then this may reveal an overworked/understaffed company
Poorly designed website: This is usually a sign of a company who aren’t very technology savvy or aren’t too interested in the user experience on-site