About – Terms & Conditions

SURVEY TERMS AND CONDITIONS

To view/download our terms and conditions in PDF format, please click on the following button. If the link is not working then please call us on 020 8935 5160 or email us at [email protected] and we shall send you the document.

Download Now

WEBSITE TERMS AND CONDITIONS

At THS Concepts, we take the trust of our clients seriously. We never pass on your data to other companies or organisations and don’t store financial or personal data in the first place. Read on to find out how we use your personal information and how we keep it secure.

COOKIES

WordPress, our website host, may collect cookies.

When someone visits ths-concepts.co.uk, we use a third party, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to different parts of our site. This information is only processed in a way which does not identify any user. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

CAD BLOCKS

As part of registration to download our free CAD blocks, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

BLOG SUBSCRIPTION

As part of registration to our blog subscription, we collect personal information. We use that information for one reason: to send you blog posts! We don’t rent or trade email lists with other organisations and businesses and we won’t send you any emails other than blog posts.

OUR CLIENTS

As part of registration to our database when you sign up for a quick quote, a detailed quote or a general enquiry, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied with our service. We don’t rent or trade email lists with other organisations and businesses. We don’t sell data from our surveys or drawings, although we may use a completed drawing, graph or photograph from the site on our website, brochures and/or social media to promote our services. If you do not wish for us to share any drawings, graphs or photographs from your job on our website, brochure and/or social media, please let us know in advance of the job.

THIRD PARTIES

We do not share any personal information with third parties. Sometimes, due to the nature of our work, we will email an architect or contractor on a client’s behalf, or vice versa. This is purely for communication purposes and is on a one-on-one basis. We do not pass on confidential information.

VIEWING AND AMENDING INFORMATION

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our directors Tom Ayre and Chris Horton at [email protected].

DATA STORAGE

We store data on our secure private servers.

This policy was last reviewed on the 18th May 2018. We review our policy periodically. Please email [email protected] for more information.